Salary Range
€45k - €100k
Career Zone

In Brief...

A Cloud operations engineer is a professional responsible for managing, monitoring and optimizing cloud-based infrastructure, applications and services within an organization. They play a crucial role in ensuring the smooth functioning of cloud environments by handling tasks such as resource provisioning, configuration management, deployment, automation and incident response. 

Knowledge

  •   Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  •   Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  •   Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  •   English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  •   Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge areas are ranked by their importance to this career

Skills

  •   Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  •   Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  •   Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  •   Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  •   Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Skills are ranked by their importance to this career

Work Environment

This occupation is typically found in the following Career Sector(s):

 
Software Development
Information Technology (IT)
 
Cloud Computing
Information Technology (IT)
 
Internet of Things
Information Technology (IT)
 
Big Data
Information Technology (IT)
 
Gaming
Information Technology (IT)

Videos on the Web

Most commonly reported Work Activities

  •   Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  •   Analysing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  •   Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
  •   Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
  •   Identifying Objects, Actions, and Events Identifying information by categorising, estimating, recognising differences or similarities, and detecting changes in circumstances or events.
  •   Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  •   Processing Information Compiling, coding, categorising, calculating, tabulating, auditing, or verifying information or data.
  •   Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  •   Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used.
  •   Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

 

Working Life

 

Most commonly reported Work Tasks

  • Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
  • Develop disaster recovery plans.
  • Monitor and analyse network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
  • Coordinate network or design activities with designers of associated networks.
  • Develop conceptual, logical, or physical network designs.
  • Develop and implement solutions for network problems.
  • Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.
  • Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
  • Visit vendors, attend conferences or training sessions, or study technical journals to keep up with changes in technology.
  • Evaluate network designs to determine whether customer requirements are met efficiently and effectively.

Interests - Cloud Operations Engineer

This occupation is typically suited for people with the following Career Interests:

 Investigative

The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with sophiscticated technology. These types prefer mentally stimulating environments and often pay close attention to developments in their chosen field.

 Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

 Realist

Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.

Entry / Progression - Cloud Operations Engineer

Sample Education and Training Pathways
A number of courses are available throughout the country that focus on learning and skills that may be useful for this career. The examples and links below may guide you in your research. 

Further Education (FET)
Further Education & Training (FET) Courses are delivered by local ETBs, ranging in duration from several weeks up to 20 months. Courses are designed to meet the labour market needs and often include a large element of work experience.

Example search terms include: Microsoft Cloud, Software Developer, ICT Systems and Principles for IT Professionals, IT Network Security.   

Search for FET Courses

PLC Courses (FET)
PLC courses are full-time courses, one or two years duration, with awards at Level 5 and 6 on the NFQ. They are offered nationally in Schools and Colleges of Further Education.

Example search terms include: Cloud Computing, Cloud Computing with Coding, Software Development & Cloud Computing . Software Development.  

Search for PLC Courses

Apprenticeships: 
Apprenticeships are structured work-based training programs that combine on-the-job training with classroom instruction. They run from 2 – 4 years and are open to individuals of all ages, including school leavers, those seeking a career change, and existing employees who wish to upskill.

Examples: ICT Apprenticeship, Cyber security, Software Developer Associate, Software Solutions Architect.   

Search for Apprenticeships

Higher Education CAO (Undergraduate) 
Higher Education courses at Levels 6 to 8 on the NFQ, delivered in Universities and Technological Universities & Institutes. Courses run from 2 – 5 years and places are allocated on a points-based system, processed by the Central Application Office.

Example search terms include: Business (Cloud Computing), Cloud Computing, Software Design in Artificial Intelligence for Cloud Computing, Computer Science. 

Search for CAO Courses

Higher Education (Postgraduate)
Postgraduate courses are courses at Levels 9 and 10 on the NFQ and usually last 1 – 2 years full time, or longer if a PhD or part time. Entrants typically require an undergraduate award (Level 8).

Example search terms include: Cloud Architecture, Cloud Migration, Cloud Security, Cloud Technologies, Computer Science & Cloud Security.  

Search for Postgraduate Courses

Professional Development 

Professional development (CPD) courses are specialised training, formal education, or advanced professional learning that improves skills, professional knowledge, competency, and overall effectiveness in the professional world.

Check the Useful Contacts tab on this page to see if there are any professional bodies listed who may provide training related to this career.

Pay & Salary - Cloud Operations Engineer

Salary Range (thousands per year)* €45k - €100k

Salaries vary by employer, location, role, duties, and experience.

Data Source(s):
Azon/ Abrivia/ Archer/ Brightwater/ LIncoln/ Morgan McKinley

Last Updated: April, 2024

Labour Market Updates - Cloud Operations Engineer

Note: The following information relates to occupations that include: IT business analysts, architects and systems designers, Web design and development professionals, Information technology & telecommunications professionals n.e.c.

This information has been derived from the Solas National Skills Bulletin (2024).

Employment growth was significantly above average for this occupation, with particularly strong growth between 2022 and 2023 (an additional 6,500 persons). Those employed were primarily male, working full-time and holding third-level qualifications. The share of non-Irish citizens employed far exceeded the national average (37% compared to 19% nationally).

Although the number of employment permits issued declined by 1,600 between 2022 and 2023, this occupation had the highest share of permits issued in 2023 across the ICT occupations for roles including data engineers, IT analysts/engineers (systems, security, cloud, network, test, technical support), With the third highest share of online job adverts (Eurostat/CEDEFOP) across all occupations, roles included IT business analysts, architects and systems designers. Vacancies were mentioned as difficult-to-fill in the Recruitment Agency Survey for security/network/site reliability engineers and solutions architects, while network engineers were noted as difficult to source in the Skills for Growth data.

Demand for these roles is evident from the data and with the continued cybersecurity threats, and the emergence of advanced technologies (e.g. AI, machine learning and Blockchain), demand is expected to persist particularly for security engineers.

Useful Contacts - Cloud Operations Engineer

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