Work Environment
Business Manager - Banks typically work in the following Career Sectors:
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Most commonly reported Work Activities
- Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Guiding, Directing, and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Organising, Planning, and Prioritising Work Developing specific goals and plans to prioritise, organise, and accomplish your work.
- Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
- Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Most commonly reported Work Tasks
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
- Recruit staff members.
- Prepare operational or risk reports for management analysis.
- Evaluate data pertaining to costs to plan budgets.
- Oversee training programs.
- Examine, evaluate, or process loan applications.
- Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
- Oversee the flow of cash or financial instruments.
- Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
Qualities - Business Manager - Bank
1. Financial and Commercial Acumen
Understanding financial statements, lending practices, risk analysis, and profitability to make sound business decisions and support customer needs.
2. Customer Relationship Management
Building and maintaining strong relationships with clients — especially business and SME customers — to grow revenue, retain loyalty, and offer tailored financial solutions.
3. Leadership and Team Management
Leading a team, setting performance targets, mentoring staff, and fostering a high-performance culture within the branch or business unit.
4. Strategic Thinking and Problem Solving
Developing business plans, identifying growth opportunities, and addressing operational or customer challenges with clear, strategic solutions.
5. Regulatory and Compliance Knowledge
Ensuring all activities comply with banking regulations, internal policies, and risk management standards — critical in the highly regulated financial sector.
View the Irish Financial Services Skills Framework for details on the technical and professional skills that support effective performance across roles and industries.
Interests - Business Manager - Bank
This occupation is typically suited for people with the following Career Interests:
Enterprising
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Social
The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.
Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
Entry - Business Manager - Bank
Last Updated: September, 2021
Pay & Salary - Business Manager - Bank
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Labour Market Updates - Business Manager - Bank
This information has been derived from the Solas National Skills Bulletin (2024).
This occupation had the strongest five-year annual average employment growth rate across all business and financial occupations; employment grew by 4,900 between 2022 and 2023. There was an equal gender split for this occupation. Three quarters of employment was in the financial activities sector.
Employment permits were issued for financial managers/directors across a range of sectors. Skills for Growth data noted issues with attracting finance directors for the hospitality sector. Skills for financial managers, and in particular financial institution managers, are evolving with the changing nature of the financial sector, e.g. the impact of automation and digitalisation, the move to online banking and the transition to sustainable finance, with upskilling/reskilling likely to be a key requirement to meet future demand.