Salary Range
€40k - €65k
Job Zone

In Brief...

Recruits, trains and develops staff, supervises staff schemes and organises company social events.

Knowledge

  • Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge areas are ranked by their importance to this career

Skills

  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Speaking Talking to others to convey information effectively.
  • Writing Communicating effectively in writing as appropriate for the needs of the audience.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Skills are ranked by their importance to this career

Work Environment

Personnel Officers typically work in the following Career Sectors:

Recruitment
Business Management & Human Resources
Human Resources
Business Management & Human Resources

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Most commonly reported Work Activities

  • Organising, Planning, and Prioritising Work Developing specific goals and plans to prioritise, organise, and accomplish your work.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Processing Information Compiling, coding, categorising, calculating, tabulating, auditing, or verifying information or data.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Documenting/Recording Information Entering, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Performing Administrative Activities Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

 

 

Most commonly reported Work Tasks

  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Provide assistance in administering employee benefit programs and worker's compensation plans.
  • Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
  • Prepare and set up for new employee orientations.
  • Gather personnel records from other departments or employees.
  • Examine employee files to answer inquiries and provide information for personnel actions.
  • Search employee files to obtain information for authorised persons and organisations, such as credit bureaus and finance companies.
  • Compile and prepare reports and documents pertaining to personnel activities.

Interests - Personnel Officer

This occupation is typically suited for people with the following Career Interests:

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Enterprising

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Entry - Personnel Officer

Many employers look for HR generalists/ Personnel Officers with a relevant degree (e.g. business, Law and Management, Social Science, Psychology), or a Chartered Institute of Personnel and Development (CIPD) recognised qualification in HR Management which are offered through many different colleges and universities on a part-time basis around the country.

Having experience in a professional HR role and knowledge of current employee legislation and administrative systems often gives candidates a major advantage.

Training & Development Pathways

Training can also help you progress and there are both undergraduate and postgraduate courses in business and management which can support you in your career.

FET Centre Traineeship: Business Admin, Customer service, Supervisory & Project Management in centres around Ireland NFQ Level 5-6 Search FET Courses

FET PLC Courses: Psychology, Business Management, Human Resource Management at NFQ Levels 5-6 Search FET PLC Courses

Apprenticeship: Recruitment Executive Apprenticeship NFQ level 8 Search Apprenticeships

Higher Education CAO Entry: Business Administration, Human Resource management, Arts Psychoology NFQ Levels 6-8 Search CAO courses

Professional Development 

Postgraduate Study Options Business Administration, HR Management NFQ level 9

Working as a HR Generalist can provide many career opportunities to move upward within the HR function, to HR Manager and eventually HR Director for example.

There are plenty of courses in HR management and employment law that can support you in your role and help you progress in your career as you need to stay up-to-date on employment law, GDPR and other regulations.

Membership in professional bodies, such as the Chartered Institute of Personnel and Development in Ireland, can give you access to news, events and training opportunities.

The 30% club: Diversity Initiative 

Last Updated: April, 2023

Pay & Salary - Personnel Officer

Salary Range (thousands per year)* €40k - €65k

Salaries vary based on employer, location, experience, duties, and role.

Data Source(s):
Sigmar / Brightwater / CPL / Morgan McKinley/ Lincoln / Excel Recruitment

Last Updated: July, 2024

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

View Salary information from Indeed.ie
Note: data not aways available

Labour Market Updates - Personnel Officer

This information has been derived from the Solas National Skills Bulletin (2025).

Strong employment growth between 2023 and 2024 (with 4,700 additional persons) has led to a significantly above average employment growth rate over the five-year period for this occupation; this is despite declines in both 2021 and 2023. Most employed in these roles are female and the share of non-Irish citizens was broadly in line with the national average.

Posts for HR officers/assistants, generalists, recruitment consultants, talent acquisition specialists and HR managers appeared frequently through DSP Jobs Ireland, with the share of OJAs within this occupational group increasing since 2023.

Employment permits were issued for similar job titles, with a third of all new permits for this occupation issued for the ICT sector.

A small number of mentions of difficult-to-fill vacancies occurred in the Recruitment Agency Survey for talent acquisition specialist and recruiters. Skills identified in the Skills for Growth data for these roles included recruitment, absence and performance management, employee welfare, engagement and employee relations.

Although overall employment growth has begun to slow, the greater emphasis being placed on retention, talent development and staff well-being will likely ensure a continued demand for HR and recruitment roles.

Useful Contacts - Personnel Officer

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