Course Summary
Course Category: Employment / Lifelong Learning
An excellent starting point to pursue a career in reception or a clerical role.
Course Details
This course prepares you for working in the following Career Sectors:
What will you study?
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Information & Administration (5N1389)
Word Processing (5N1358)
Customer Service (5N0972)
Important
- Colleges may add/remove modules to keep the course updated and to meet demands.
Progression to CAO Courses
The Student - Career Interests
This course is typically suited for people with the following Career Interests:
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Further Research
Career Progression
A wide range of industries and businesses employ receptionists and clerical officers. These include hotels, offices, hospitals, factories, government buildings, doctors’ surgeries and solicitors’ offices. Many receptionists and clerical officers work 9am to 5pm Monday to Friday. However, some industries require their receptionists to work weekends, evenings and shift work. Typically, graduates of this course will seek employment as junior receptionists/clerical officers to build on their experience and further their careers. Some graduates may decide to progress to further study.
