Course Summary
Course Category: PLC (Further Education - FET) - Apply directly to College
This QQI Level 4 course is specifically designed for individuals seeking to launch or restart a career in administration and front-of-house operations. Through the BTEI initiative, students gain essential IT and reception skills, providing a robust foundation for both immediate employment and progression to Level 5 Business studies.
Course Details
This course prepares you for working in the following Career Sectors:
What will you study?
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Reception Skills 4N1867
Customer Service 4N1989
Business English 4N1108
Word Processing 5N1358
Computer Applications 4N1112
Career Planning 4N1109
Important
- Colleges may add/remove modules to keep the course updated and to meet demands.
- Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.
Progression to CAO Courses
The Student - Career Interests
This course is typically suited for people with the following Career Interests:
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Further Research
Disclaimer: These links are to web sites outside of CareersPortal and we accept no responsibility for the information on them.
Career Progression
Many of our students successfully secure employment working as office administrators, clerical officers and receptionists in a variety of companies. Other students choose to continue their studies on our QQI Level 5 Business, IT & eCommerce course to further enhance their office skills and employability.