Sectors

Business Management & Human Resources

Business Management & Human Resources
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Careers

This section is all about understanding people, and specifically employees – whether you are trying to recruit the best candidate for a position, train up new staff, get the best performance out of existing employees, or ensuring that staff are being paid and that contracts are accurate and adhered to. Many of the roles are very demanding and expectations can be very high. In management roles, experience of working in the specific industry often weigh higher than a qualification.

In this section you will discover the range of career opportunities available in the Business Management & Human Resources sector. Our Career Explorer tool will give you insights into roles across the sector, including average salaries, typical entry routes and much much more...


Skills

  • communication
  • active listening
  • data analysis & statistics
  • decision making
  • education & training
  • adaptability
  • initiative
  • leadership
  • negotiation
  • persuasion
  • attention to detail
  • problem solving
  • sales & marketing
  • sales & marketing
  • teamwork
  • time management


This section is all about understanding people, and specifically employees – whether you are trying to recruit the best candidate for a position, train up new staff, get the best performance out of existing employees, or ensuring that staff are being paid and that contracts are accurate and adhered to. Many of the roles are very demanding and expectations can be very high. In management roles, experience of working in the specific industry often weigh higher than a qualification.

In this section you will discover the range of career opportunities available in the Business Management & Human Resources sector. Our Career Explorer tool will give you insights into roles across the sector, including average salaries, typical entry routes and much much more...


Skills

  • communication
  • active listening
  • data analysis & statistics
  • decision making
  • education & training
  • adaptability
  • initiative
  • leadership
  • negotiation
  • persuasion
  • attention to detail
  • problem solving
  • sales & marketing
  • sales & marketing
  • teamwork
  • time management

A Day In The Life:

  • William Egan, Corporate Finance - Deloitte
  • Ross O'Neill, Finance Transformation Consultant - Deloitte
  • Darragh Ryan, Bacardi Brand Ambassador - CareersPortal
  • Edel Russell, Insight and Innovation Director at Musgrave - Musgrave Group
  • Liam Regan, Activities Instructor - Fáilte Ireland
  • Leanne Donovan, EirGrid Graduate Programme - EirGrid Group

Career Chat - Ask me a question?

Catherine Day,

Catherine Day
Secretary General

Catherine Day is Secretary General of the European Commission. She studied Economics and Politics at UCD. Her job is located in Brussels where she works together with all twenty eight EU states on policies. Her job is centered in a very stimulating multi-national environment.
Catherine Day, Secretary General

Hi, Ask me a question...

What were the main 'career decision' milestones in your life so far?

Leanne Donovan, Secretary General

Working for the Employer’s Confederation which is now IBEC, as this is where I began working on EU affairs. This led me to enter the competition for graduate entry staff to the Commission that eventually led to my current position.

Who are the people who most influenced your career direction?

Leanne Donovan, Secretary General

The people who most influenced my career were the bosses I had. I worked for three different Commissioners and each of them believed in me in different ways and gave me their support. Also, working with Ministers and Politicians helped me understand how you can bring the technical side of the Commission together with the political side. They set the bar of expectations high so I had to jump high in order to reach them. Garret Fitzgerald was one of my lecturers at University, and he was a big enthusiast of Ireland’s membership of the EU, so that of course influenced my career choice.

How did you go about getting your current job?

Leanne Donovan, Secretary General

I started in the Commission at graduate entry grade. I never intended to stay so long but I found it really interesting.

Describe a typical day?

Leanne Donovan, Secretary General

Over the years I’ve become a morning person so I like to start early and get into the office so I can have a bit of time to organise my day. I start meetings anytime from 8 o’clock onwards and I don’t finish until late in the evening. Sometimes my day is spent on internal meetings. We’re doing a lot of work on climate change at the moment so I’m bringing different departments together and meeting ambassadors. I also go to the European Parliament or meetings of the Prime Ministers so my days can be very varied.

What are the main tasks and responsibilities?

Leanne Donovan, Secretary General

Part of it is administrative and part of it is policy work, bringing different ideas together so that the most well rounded proposals are made. My main objective is getting all member states of the EU to move in the same direction and agree unanimously on decisions.

What are the main challenges?

Leanne Donovan, Secretary General

It’s important to understand what the political priorities of the Commission are and to try and deliver them while keeping the machine running reasonably smoothly at the same time. It’s a constant challenge to make sure you have the right information before you make decisions.

What do you like most?

Leanne Donovan, Secretary General

Living in Brussels - It’s a similar size to Dublin so it wasn’t a big disruption to move here. I like living on the continent because it makes travel so much easier when you can just get in your car and drive to another country. I also like the multi-national environment because it’s permanently stimulating.

Is there anything that isn't great?

Leanne Donovan, Secretary General

Every job can have its frustrating side. It can be difficult to get twenty eight different countries to move in the one direction and to agree on how to do things. You tend to need a lot of patience and persuasion. It’s such a big institution it can feel a bit impersonal but you could get that in any job.

What particular skills do you bring to your workplace?

Leanne Donovan, Secretary General

I am interested and have professional patience although I’m not a naturally patient person. I can sit through hours of meetings in order to steer people in the direction that I want. I am also diplomatic and organised which helps.

What subjects did you take in school and how have these influenced your career path?

Leanne Donovan, Secretary General

I took a broad range of subjects in my Leaving Cert. I did a little bit of Science, Languages and History in order to keep my options open.

What is your education to date?

Leanne Donovan, Secretary General

I went to school in Mount Anville and from there I went to UCD to study Economics and Politics.

What aspects of your education have proven most important for your job?

Leanne Donovan, Secretary General

I studied French, German and Italian at school and this was very important as we work in French, German and English at the Commission. It’s good for your European colleagues to know you are making the effort in their language.

What have been the most rewarding events in your career so far?

Leanne Donovan, Secretary General

I think the most rewarding part of my career so far was working on enlargement with countries like Poland and Hungary in the 90’s, when they were preparing to join the EU. It was politically, emotionally and historically the most exciting thing I’ve done because there was the feeling of righting the wrongs of History and putting the continent back together. We were on both sides of the table, pushing them and demanding a lot of them so they would be ready for membership, but also willing them on, so it was incredibly satisfying.

What personal qualities do you have that helps you in your career?

Leanne Donovan, Secretary General

I have good professional patience and I am also diplomatic and well organised which helps me in meetings. I am good at balancing and juggling different priorities.

What is your dream job?

Leanne Donovan, Secretary General

I would consider this my dream job. The projects I have worked on have been both politically and historically exciting and I love living on the continent.

Does your job allow you to have a lifestyle you are happy with?

Leanne Donovan, Secretary General

This is not a typical nine to five job and as a result my work life balance wouldn’t be exactly where I want it to be. It’s perhaps more skewed on the work side but I don’t regret any of the choices I’ve made.

What advice would you give to someone considering this job?

Leanne Donovan, Secretary General

I would advise them to give it a go - it doesn’t mean you have to work there long term. You must know how to speak a language other than your mother tongue reasonably well, as a good proficiency is essential. It’s also important to know and understand the cultural diversity that makes up the European Union.

Our internships are a great chance to come for a short period to determine where your interests lie and taste the experiences. Starting out your career path with the EU gives you a really good foundation of insider knowledge of how the EU works and is so useful professionally, even if you don’t plan on working there forever.

It is also important for young Irish people to consider moving to countries that are not English speaking and working for the EU would be very useful to your long term career.

What are the three most important personal characteristics required for the job?

Leanne Donovan, Secretary General

• Good Stamina • Persuasiveness • Patience

Have you undertaken, or do you plan to undertake any further training as part of your job?

Leanne Donovan, Secretary General

I have developed my skills through the range of industries I have worked in within the EU, in the Industry Department on competition, and in External Relations. I also worked on Environment Policy and then with three separate Commissioners, all giving me the broad knowledge I needed to prepare me for taking top job as Secretary General.

What kinds of work experience would provide a good background for this position?

Leanne Donovan, Secretary General

We provide the opportunity to do five month internships within the European Institutions which is a great way to test whether you might like it and would provide a good background to progress further. It’s a good idea to have some experience of a previous job before you settle into a permanent job in the Civil Service.

What is your current job title?

Leanne Donovan, Secretary General

Secretary General of the European Commission

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