Company/Organisation Profile
The 5-star Fitzwilliam Hotel is uniquely positioned on St Stephen’s Green, paces away from Grafton Street, Ireland's shopping location. Understated luxury, a fresh approach and impeccable service make the Fitzwilliam Hotel the perfect retreat for business and pleasure.
You’ll find that we are a small, dedicated, and creative team here. We value our people and the talent that they bring to our business.
You will gain work experience in an encouraging and nurturing environment, with a strong emphasis on collaboration.
The hotel has been awarded Great Place to Work™ for the second year in a row, as well as achieving Gold Level for Failte Ireland's Outstanding Employer Certification for 2024 and is in the top five luxury hotels in Dublin according to Travel & Leisure Magazine (2023).
Placement Details
Students will spend a week learning about how the Fitzwilliam Hotel delivers a 5* guest experience.
They will spend time with each department, getting to know how each team operates and collaborates to provide our guests with a warm welcome and a comfortable stay where their every need is catered for.
This includes:
- Concierge - Welcoming guests, dealing with luggage, assisting guests
- Reception - Front Office system, checking in/out a guest, customer service, admin duties
- Accommodation - Introduction to rooms, servicing of bedrooms/bathrooms, stock control
- Maintenance - Hotel walk, observe general maintenance duties
- Kitchen - Service preparation, food safety, menus, learn knife skills
- Restaurant (Citron) - Preparation & set up for breakfast, sequence of service & taking orders, room service
- Bar (Inn on the Green) - Preparation & set up, floor service, sequence of service, learning how to make coffees/cappuccinos/lattes
Please note to work in the bar you need to be 16 years or older.
How to Apply
We are fully booked for the 2024/25 academic year, but are accepting applications for 2025/26.
Apply via email to [email protected]